Legal notice

1. Website owner

In compliance with the duty of information set out in Spanish Law 34/2002 on information society services and electronic commerce (LSSI-CE), the following details are provided:

2. Purpose of this website

This website provides information about the services offered by Ilum Kids on the Costa Blanca: babysitting and nannies, private teachers and homework support, Kids English immersion classes, and children's events and Kids Zones. It also allows visitors to request a quote, submit an enquiry, book a Kids English place and apply to join the team, through the forms published on the site.

3. Terms of use

Accessing this website gives the visitor the status of user and implies acceptance of this legal notice from that moment. Users undertake to use the website and its contents lawfully and in good faith, and not to use it to carry out activities that are unlawful, infringe the rights of third parties, or damage, disable or overload the website or prevent its normal use.

Users must provide truthful information in the forms on this website and are responsible for the accuracy of the data they submit, including any information about children in their care.

4. Intellectual and industrial property

The text, images, logos, brand elements, design and source code of www.ilumkids.com belong to Ilum Kids or to its licensors. Reproduction, distribution, public communication or transformation of these contents without express written permission is not permitted, except where legally allowed.

5. How this website was made, and its images

This website was built with the help of artificial intelligence tools.

The photographs and videos on it are not generated or altered by those tools. They show real children at our real services, and they are published with the consent of their families, given separately and in writing. That consent can be withdrawn at any time by writing to info@ilumkids.com, and we remove the images.

6. Links to third parties

This website contains links to third-party services, such as WhatsApp and our Instagram profile. Ilum Kids does not control and is not responsible for the contents, policies or availability of those third-party sites. Visiting them is subject to their own terms and privacy policies.

7. Availability and liability

Ilum Kids works to keep the website available and its information up to date, but cannot guarantee uninterrupted availability, nor that the site will be free of errors or of factors beyond its control. Prices, schedules and class availability shown on the website are indicative and are confirmed in writing when a booking is made.

To the extent permitted by law, Ilum Kids is not liable for damage arising from the misuse of this website or from inaccurate information supplied by the user. Nothing in this notice excludes liability that cannot legally be excluded.

8. Data protection and cookies

Personal data collected through this website is processed as described in our Privacy Policy, under the GDPR and Spanish data-protection law. The use of cookies is described in our Cookie Policy.

9. Contracting services

The conditions applicable to quotes, bookings, prices, cancellations and refunds are set out in our Terms and conditions, which apply alongside this legal notice.

10. Complaints and dispute resolution

Complaints can be sent to info@ilumkids.com so that we can address them directly. Consumers may also use the official Spanish consumer complaint mechanisms available to them, and the European Commission's online dispute resolution platform.

11. Changes and applicable law

Ilum Kids may update this legal notice and the contents of the website at any time. The version published at the time of access applies. This notice is governed by Spanish law, without prejudice to mandatory consumer rules and to the courts that legally have jurisdiction over the consumer's place of residence.